FREE DOMESTIC SHIPPING AND RETURNS  ON ALL FULL PRICE RUGS.

TERMS & CONDITIONS

MARR-KETT IS COMMITTED TO PROVIDING EXCEPTIONAL CUSTOMER SERVICE AND QUALITY PRODUCTS. WE ENDEAVOUR TO ENSURE THAT ALL PRODUCTS LISTED ON OUR WEBSITE ARE CURRENTLY IN STOCK AND PRICING IS TRUE AND CORRECT. WE TAKE EVERY PRECAUTION TO ENSURE OUR SITE IS AS SECURE AS POSSIBLE. BY USING OUR WEBSITE AND / OR PLACING AN ORDER YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS. PLEASE READ CAREFULLY BEFORE PLACING YOUR ORDER. ALL ORDERS ARE SUBJECT TO ACCEPTANCE AND AVAILABILITY.  IN THE UNLIKELY EVENT THAT AN ITEM YOU HAVE REQUESTED IS NOT AVAILABLE, MARR-KETT WILL CONTACT YOU TO ARRANGE AN AGREEABLE ALTERNATE ITEM AND FILL WHAT WE CAN OF YOUR ORDER. PLEASE NOTE THAT ONCE YOU HAVE PLACED YOUR ORDER, WE CANNOT MAKE ANY CHANGES OR CHANGE THE DELIVERY ADDRESS. SO PLEASE TAKE CARE TO ENTER DETAILS ACCURATELY.  MARR-KETT RESERVES THE RIGHT TO REFUSE AN ORDER FOR ANY REASON.
 
PAYING FOR YOUR ORDER
PAYMENT CAN ONLY BE MADE USING VISA, MASTERCARD AND PAY PAL. ALL PRICES LISTED ON OUR WEBSITE ARE IN AUSTRALIAN DOLLARS (AUD) AND ARE INCLUSIVE OF A GOODS AND SER-VICES TAX (GST).  THE TOTAL COST OF YOUR ORDER IS THE PRICE OF THE GOODS AT THE TIME THE ORDER IS PLACED PLUS THE DELIVERY FEE IF APPLICABLE.  GOODS NOT IN STOCK WILL BE TAGGED AS ‘OUT OF STOCK’. ORDERS WILL NOT BE ACCEPTED WITHOUT CREDIT CARD AUTHORISATION. WE DO NOT KEEP ANY PAYMENT DETAILS ON RECORD. By making a purchase either online or in store, you are agreeing to our Terms & Conditions.
 
WEB SITE CONTENT
WHILE WE HAVE MADE EVERY ATTEMPT TO ENSURE THAT THE INFORMATION CONTAINED ON THIS WEBSITE HAS BEEN OBTAINED FROM RELIABLE SOURCES, MARR-KETT IS NOT RESPONSIBLE FOR ANY ERRORS OR OMISSIONS, OR FOR ANY RESULTS OBTAINED FROM THE USE OF THIS INFORMATION. ALL INFORMATION ON THIS SITE IS PROVIDED “AS IS”, WITH NO GUARANTEE OF COMPLETENESS, TYPOGRAPHICAL ERRORS, ACCURACY OR TIMELINESS. WE HAVE DONE OUR BEST TO ENSURE THAT OUR PRODUCTS AND THE WEB SITE ARE REPRODUCED AS ACCURATELY AS POSSIBLE. HOWEVER THE ACTUAL COLOURS YOU SEE WILL DEPEND ON YOUR MONITOR THERE MAY BE A SUBTLE COLOUR VARIATION BETWEEN THE WEB SITE AND THE PRODUCT ON DELIVERY. SOME GOODS MAY HAVE ‘NATURAL’ VARI-ANCES WITHIN THE WEAVE ON FABRIC PRODUCTS OR SLIGHT VARIANCES ON HAND-MADE ITEMS AND TEXTILES. THESE ARE A NATURAL OCCURRENCE AND ARE PART OF THE INDIVIDUAL PRODUCT. IF YOU HAVE ANY QUESTIONS RELATING TO THE PRODUCT PLEASE SEND CALL ON 0413 500 466 BEFORE PLACING YOUR ORDER. MARR-KETT MAKES NO REPRESENTA-TIONS AS TO THE ACCURACY OR ANY OTHER ASPECT OF INFORMATION CONTAINED ON SUPPLIERS OR OTHER STOCKIST’S WEBSITES.

PRIVACY POLICY
This privacy policy sets out our commitment to protecting the privacy of your personal information that we collection through this website or directly from you.
Please read this Privacy Policy carefully. Please contact us if you have any questions - our contact details can be found on our contact page.
You providing us with personal information indicates that you have had sufficient opportunity to access this Privacy Policy and that you have read and accepted it.

If you do not wish to provide personal information to us, then you do not have to do so, however it may affect your use of this site or any products and services offered on it.

1) Collection of Personal Information

Personal Information: The type of information we collect may include:

  • name;
  • contact details including email address, address and telephone number;
  • marital status and anniversary;
  • date of birth;
  • demographic information such as postcode;
  • preferences and opinions; and
  • any other information requested on this site or otherwise requested by us or provided by you.

Your Use Of Our Site: As with most online businesses, we may log information about your access and use of our site, including through the use of internet cookies, your communication with our site, the type of browser you are using, the type of operating system you are using and the domain name of your internet service provider.

Your Opinion and Feedback: We may contact you to voluntarily respond to questionnaires, surveys or market research to seek your opinion and feedback. Providing this information is optional to you.

If we receive your personal information from third parties, we will protect it as set out in this Privacy Policy.

2) Collection and Use of Personal Information

We collect and use the information for purposes including:

  • to contact and communicate with you;
  • for internal record keeping;
  • for market research and business development including website development and gauging website traffic and trends;
  • to deliver personalised site content to you;
  • for marketing including direct marketing;
  • to run competitions or offer additional benefits to you; and
  • to send you promotional information about third parties that we think may be of interest to you.

3) Disclosure of Personal Information to Third Parties

We may disclose your personal information to;

  • credit reporting agencies and courts, tribunals and regulatory authorities where customers fail to pay for goods or services provided by us to them;
  • courts, tribunals, regulatory authorities and law enforcement offices as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise or defend our legal rights, and
  • third parties, including agents or sub-contractors, who assist us in providing information, products, services or direct marketing to you. This may include parties located, or that store data, outside of Australia.

Where we disclose your personal information to third parties for these purposes, we will request that the third party follow this Privacy Policy regarding handling of your personal information.

If there is a change of control of our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible by law our user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser. We would seek to only disclose information in good faith.

4) Your Rights and Controlling Your Personal Information

Choice and Consent: Providing us with your personal information is optional to you. You can choose not to provide personal information. When you provide us with your personal information, you consent to the terms in this Privacy Policy, and to us disclosing or receiving your personal information for these purposes.

Your Provision of Third Party Information: If you provide us with third party personal information then you warrant to us that you have the third party's consent to provide this.

Restrict: You may choose to restrict the collection or use of your personal information. If you have previously agreed to us using your personal information direct marketing purposes, you may change your mind at any time by contact us at the email address listed on our contact page.

Access: You may request details of personal information that we hold about you, in certain circumstances set out in the Privacy Act 1988 (Cth). We may refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.

Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us by email. We rely in part upon customers advising us when their personal information changes. We will respond to any request within a reasonable time. We will endeavor to promptly correct any information found to be inaccurate, incomplete or our of date.

Complaints: If you believe that we have breached the Australian Privacy Principles and wish to make a complaint about that breach, please contact us by email setting out details of the breach. We will promptly investigate your complaint and respond to you in writing setting out the outcome of our investigation, what steps we propose to take to remedy the breach and any other action we will take to deal with your complaint.

Unsubscribe: To unsubscribe from our email database, or opt out of communications, please use the unsubscribe button at the bottom of our email communications or contact us via email.

5) Storage and Security

We are committed to ensuring that the information you provide is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.

No information transmitted over the internet can be guaranteed to be secure. We cannot guarantee the security of any information that you transmit to us, or receive from us. The transmission and exchange of information is carried out at your own risk. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.

6) Cookies & Web Beacons

We may use cookies on this site from time to time. Cookies are text files placed in your computer's browser to store your preferences. Cookies, by themselves, do not tell us your email address or other personally identifiable information. However, once you choose to furnish the site with personally identifiable information, this information may be linked to the data stored in the cookie.

We may use web beacons on this site from time to time. Web beacons or clear.gifs are small pieces of code placed on a web page to monitor the visitor's behaviour and collect data about the visitors viewing a web page. For example, web beacons can be used to count the users who visit a web page or to deliver a cookie to the browser of a visitor viewing that page.

7) Links to Other Websites

Our site may contain links to other websites of interest. We do not have any control over those websites. We are not responsible for or liable for the protection and privacy of any information which you provide whilst visiting such websites, and such websites are not governed by this Privacy Policy.

8) Amendments

This Privacy Policy may be amended, including with changes, additions and deletions, from time to time in our sole discretion. Your continued use of our site following any amendments indicates that you accept the amendments. We recommend that you check this Privacy Policy regularly, prior to providing personal information, to ensure you are ware of any changes, and only proceed to provide personal information if you accept the new Privacy Policy.

MARR-KETT RESERVES THE RIGHT TO MAKE CHANGES TO THESE TERMS & CONDITIONS AT ANY TIME

MARR-KETT PTY LTD
PHONE: (02) 6680 9841

The Trustee For Marr-Kett Trust
ABN 14 810 213 393

ADDRESS:
SHOP 5A, 
21-25 FLETCHER STREET
BYRON BAY 
NSW 2481